Dear Valued Customers,
The coronavirus (COVID-19) pandemic did thrust our cities into unknown territory. We recognize that this is a frightening time, and however distant, we are all trying to carry on our lives and conduct business activities normal.
All members of the Hannspree Team are working diligently from home amidst this pandemic. We are using our best efforts to meet your needs and maintain a good and healthy business relationship with you. Nevertheless, due to the global impact caused by COVID-19, we are experiencing shipment interruptions and product shortages beyond our control, which may cause undesirable delays to your orders.
It is in our hope that in the coming weeks and months, all of our business operations and product logistics will be back to usual. We appreciate your understanding and value your support, and will continue to do our best to serve your needs.
If you have tried to reach us for customer support but experienced unusually long waiting times, we sincerely apologize for the inconvenience it may have caused you. The Hannspree Team thanks you for your patience.
With sincerest appreciation,
The Hannspree Team