SYSTEM COMPATIBILITY & SETTINGS

  1. It is recommended to use a soft cloth and alcohol cleaner.
  2. Then spray the cleaner on the cloth and wipe the screen lightly.
  3. Make sure the glass and screen are completely dry before using the device again.

Microsoft Windows 8 (10 point) drivers included on CD.

Microsoft Windows 7 (multi-point) drivers obtained via Windows Update (http://ow.ly/xerrG).

No. But one point touch function has been tested and working with Linux Ubuntu 14.04 with Kernel v3.14.

Plug and play, Multi touch function has been tested and working with Linux Ubuntu 16.04 LTS with Kernel v 4.4.

Please see here for what multi-touch functionality Linux offers:  https://wiki.ubuntu.com/Multitouch

If you are facing any issue with your product, please follow the below procedure:

1. Connect by USB the monitor to a Win7 or Win8 PC.

2. Start “TC_PTool_2008” application of the Win7 or Win8 folder accordingly.

3. Press “START” button of the application.

4. Wail until the auto update is done.

FW upgrade with Windows 7 PC: Click Here

FW upgrade with Windows 8 PC: Click Here

Please click here to download an SOP that will help you with this issue.

Yes, the HT 161 HNB is compatible with the Windows Server 2012 & 2016

Yes, the HT161HNB monitor supports Windows 7, embedded without additional driver.

TOUCH PANEL

  1. It is recommended to use a soft cloth and alcohol cleaner.
  2. Then spray the cleaner on the cloth and wipe the screen lightly.
  3. Make sure the glass and screen are completely dry before using the device again.

The touchscreen technology used is projected capacitive type via USB connection.

Make sure:

  • the USB cable is connected and secure between the PC and Monitor.
  • OS is Windows 7 or above.

Please contact the service center if you require further assistance.

Some applications only support single-point or two-point touch.

For 10-point touch functionality to be guaranteed the OS used must be Windows 8.

  • Make sure that the touch screen glass is clean and free of dirt as this can cause malfunction.
  • Make sure the USB cable is connected and secure between the PC and Monitor.
  • Reboot the PC.
  • Please contact the service center for further assistance.

Make sure that the touch screen glass is clean and free of dirt as this can cause malfunction.

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